Not long ago, we had the opportunity to visit Bam Khodro Services and Trade Company and get up close and personal with the quality of Kerman Motor Company's service delivery process and the size of its parts depot. Below, we will review this visit and the key points expressed by company officials during this visit.
Advantages of Kerman Motor's dealership network
The extensive service network, network agility and fast service, product diversity, employing skilled and capable personnel, the presence of technical experts and skilled technicians trained according to world standards, equipped with the latest and most exclusive diagnostic and troubleshooting equipment, accurate and continuous online monitoring of vehicle repairs by the technical and engineering unit, accurate and continuous monitoring of fees received from esteemed customers by the warranty unit, continuous monitoring of dealership performance through periodic assessments and field visits, etc. are among the advantages of Kerman Motor's after-sales service dealership network.
Number of active dealerships in the Bam Khodro Company dealership network
This network currently includes 22 dealerships solely in the field of sales, 5 branches in the field of after-sales services, and 105 dealerships in the field of sales and after-sales services. Thus, this network now has 132 branches throughout the country, which is a very significant number. According to plans, this number will increase to 141 units by the end of 1403 and to 150 units by the end of 1404.
Visiting the parts warehouse
After the press conference of the officials of the Trade Services Company, attended by the media and a group of managers of Kerman Motor Company, it was time to visit the company's parts warehouse. A warehouse with a very large area where almost all the spare parts for Kerman Motor Company vehicles, including all types of Jack, KMC and even Hyundai models of KTL Company, were stored and were sent to them according to the needs and requests of the dealership network.
In this warehouse, the parts had special labels and codes that indicated that they were original. Kerman Motor customers can purchase their parts from the company through the network of dealerships or through other means such as the Bam Khodro Company's electric light store, the company's website and application, in person or through the online shop. The parts requested by customers in Tehran will be delivered within 24 hours and in other cities and counties in less than 72 hours.
Vehicles covered by Bam Khodro Company
In this company, various models of Jack and KMC that are being produced, Hyundai cars produced until 2019, Hyundais imported by KTL, KMC K7 cars despite the cessation of production, Kerman Motor Company electric cars, Jack J5 despite the cessation of production, and ... are still covered by the company to provide parts and services through the dealer network.
Customers can apply for the services mentioned above through the Bam Khodro Company website at bamkhodro.com.