After-sale services are important to the truck and heavy duty vehicle producers due to limited customers and usage. Therefore, these carmakers concentrated on keeping their loyal customers. Were they successful?
During the recent years, the car companies have concentrated on attracting customers but now they are concentrating on maintaining customer satisfaction by providing goof after-sale services.
The ISQI is against what people think, a private company, responsible for quality control of a vehicle through the process of production right to the end, the customers’ satisfaction. Yet people are sceptic, why should they trust these reports?
Iran Standard & Quality Inspection Co. ( ISQI ) has just revealed the top vehicles ranked based on customers’ satisfaction in 6 different price segments.
Researches show that in 1395, no company has been able to get three qualitative stars and no company is fully compliant with the Consumer Rights Protection Code.